Footage Manager

Support

How can we help?

Email our product support team about the app, your license, account, or billing.

GuideStatusGo to my account

support@footagemanager.com

We usually reply within two business days.

Email support

Include these details for a faster answer

  • Your Footage Manager and macOS versions
  • The screen where the issue occurred and steps to reproduce it
  • Any error message, or a screenshot when useful
  • The email on your account for account-related requests

Send a support request

Ordinary tickets are kept for one year after resolution; consumer complaints and disputes for three years.

Please email us while the web form is being set up. support@footagemanager.com